We can only imagine the difficult process it must be for businesses to choose an IT support company. We often draw the comparison of your car and the local garage mechanic. You are an expert when it comes to driving but if something goes wrong you have no idea what has stopped working under that bonnet!
So who do you trust with the keys to your business IT systems? With hundreds of IT companies available in Scotland here are a couple of reasons why you should ring us!
1 - Free IT Report and Advice
We offer a free IT audit for all new clients who wish for a review to completed on their IT systems. From this report we will provide an easy to understand break down of your business systems.
2 - An IT support company first and foremost
We don’t do websites and we don’t develop software. It is easy for technical oriented businesses to offer services outside their core . We just do good quality IT support and IT consultancy services. Forever everything else we can provide these services through our trusted business partners.
3 - IT Budget
We believe we offer a cost effect IT support for businesses and deliver it to a professional standard.
4 - Location
We currently have city centre offices in Edinburgh and Glasgow with an northern office planned in 2013.
5 - Online Helpdesk and Knowledge Base
You can log a support request any time of the day by our online helpdesk. What’s more you also access help articles which have been designed specifically for your business.
6 - Business First
Whenever we propose a new IT system or process we always ask the question how does this benefit your business? We only focus on business customers needs leaving other IT companies to try and provide both.
7 - Documentation of IT Systems
Whenever we work on your system we record any changes on our document management system. At any time you can request a copy of your IT setup.
8 - Remote Monitoring as standard
Many small IT companies can’t offer Remote Monitoring of your critical IT systems. Many large IT companies will charge you for the privilege . At Dunedin IT it comes as standard for all clients small and large.