Remote Network Monitoring

If your business utilises a number of computer services it should be complemented by a system that provides an overall picture of the health status of these systems. At a glance a single screen should provide you with such a picture.

Such a monitoring system should operate 24/7, offer multiple alert methods and cover a range of network devices, operating systems, services, and applications.

We believe this system should be as comfortable sat outside an IT department as within one. Businesses without IT departments can identify issues and help focus third party support more efficiently. IT departments can identify issues and resolve them before the end user, and ultimately the business, is affected.

Everyone of our contracted customer IT services are automatically monitored 24/7. We also provide ad-hoc monitoring solutions for non-contracted customers, bespoke monitoring solutions and in house deployments.

Some of the bespoke network monitoring solutions we have provided:-

• Advance SQL monitoring with testing SQL scripts for performance monitoring
• Daily email report and bespoke SMS alerts
• Business dashboard for IT department
• Onsite network monitoring
• Bandwidth monitoring of firewalls and internet routers
• Very small network monitoring devices

Monitoring Stack

Your IT services are built upon a foundation of components such as servers, hardware devices, and software applications. By monitoring these sub components we can monitor your business.

Your IT systems may consist of…

• E-mail & Personal Information Management
• Human Resource Systems
• Web Servers
• Customer Relation Management
• E-commerce
• Stock Control Systems
• Finance Packages

Our solutions can monitor a wide range of operating systems such as:

• Windows
• Linux & UNIX
• Apple
• FreeBSD

by monitoring vital systems properties such as:

• Disk Space
• CPU Lost
• System Services
• Event Logs
• Memory
• Environmental (Temperature & Humidity )

Therefore a range of hardware devices can be monitored:

• Firewalls
• Routers & Modems
• Printers
• Wireless Access Points
• Network Switches

This picture can be delivered using various methods…

• Email
• Pager / SMS
• Twitter
• Phone

…presented in various statistical, graphical and historical formats…

• Archived / Real-time
• Bar / Pie Charts / Line / Scatter Graphs
• Averages / Temporal
• Grouped / Summarised
• 2D & 3D Network Maps

Ensuring the solution is tailored to suit your intended audience:

• IT Departments – Help desk Support to IT Director
• Non IT oriented departments – Accounts to Service departments
• Business to Business – Outsourced IT departments