About Us
Founded in 2009 in Edinburgh, Dunedin IT has grown into a 25-strong, UK-wide technology provider.
We’re big enough to deliver end-to-end IT, but small enough to stay personal — pairing strong engineering with a supportive, human approach that helps your people work with confidence.
The Team
We’re a friendly bunch who love solving problems, supporting organisations and making technology feel simple. Whether you’re calling the helpdesk or planning a long-term project, you’ll always be speaking with real humans who genuinely care.
Our ongoing mission...
"A world in which organisations have secure and inspiration IT services that benefit people and society"
About Dunedin IT
Organisations across Scotland and England have trusted Dunedin IT since 2009.
Our 25-person team brings together engineers, problem-solvers, and service-minded people who deliver technology for customers — never to them.
We combine deep technical skill with a supportive, human approach that helps modern businesses run with confidence.
Together, our four pillars — Support, Connectivity, Cyber, and AI — give organisations true end-to-end IT support from a single, trusted technology partner.
Dunedin IT History
Coming soon
Company Values
Our company values are fundamental to Dunedin IT.
They’re crucial to ensuring that the company can grow while maintaining the reputation we have built over the last 15+ years.
When recruiting staff, we look for those that can demonstrate these characteristics out with qualifications and experience. We continue this journey with our internal processes and performance reviews centered around these values.
1
We deliver trust in technology through the execution of our solutions
4
We are personally ambitious and only interested in beating yesterday
5
We are for the customer; we provide enlighten hospitality
All Support Services
IT Support
Fast, friendly, and reliable support whenever you need it, ensuring minimal downtime and maximum productivity.
Strategy
Guidance on IT roadmaps, budgeting, and infrastructure planning to align technology with your business goals.
Co-Managed IT Services
Collaborative partnerships with your internal IT team to provide extra resources, skills, and flexibility.
Managed Services
Proactive monitoring, maintenance, and management of your entire IT environment so you can focus on what you do best.
Microsoft 365
We help over 200 organisations maximise the benefits of Microsoft 365, improving the tools that foster collaboration, communication, and growth.
Managed Print
Boost productivity, cut printing costs, and reduce environmental impact with our advanced print technologies.
Hardware Procurement
Make sure your business runs on the appropriate hardware. At Dunedin IT, we offer expert advice to help you select the right IT hardware that fits your business requirements and budget.
IT Projects
Businesses often face challenges with project resources, lacking in-house skills, and time constraints. We ensure projects are completed on time, allowing your team to focus on their strengths.
All Connectivity Services
Voice
Make and take calls anywhere with Dunedin IT’s flexible voice systems.
Mobile
Business mobile plans with strong coverage, support, and flexible device management options.
Network & WiFi
Reliable Wi-Fi coverage across your premises with proactive support and monitoring.
Internet
Dunedin IT delivers internet that’s fast, stable, and ready for business growth.
Failover & Resilience
Stay connected with 4G/5G backup, Starlink, and bonded rural solutions that keep you online when others aren’t.
Smart Security
Enhance safety and control with intelligent CCTV, access, and monitoring systems integrated with your network.
Connectivity & IoT Management
Monitor, manage, and optimise all your connected devices, from core networks to IoT sensors, with centralised visibility and reporting.
Remote Access & VPN
Work securely from anywhere with business-grade VPN and remote access solutions.
All Cyber Security Services
Legacy
Basics Covered. Risks Remain - Essential protection with antivirus, patching, and basic security controls. A safe starting point, but not enough for today’s threats.
Proactive
Threats Prevented. Attacks Stopped. Advanced monitoring, detection, and awareness that strengthen your defences and stop most attacks before they start.
Mitigation & Response
Incidents Contained. Operations Restored. Rapid response, recovery, and continuity planning so you can act fast and minimise disruption when issues arise.
Certification & Compliance
Standards Met. Trust Earned. Achieve Cyber Essentials and align with recognised frameworks like IASME, GDPR, and ISO27001 to prove your resilience.
Backup & Continuity
Data Secured. Business Resumed. Layered backup and recovery tested for real-world resilience, keeping operations running when the unexpected happens.
Vulnerability & Pen Testing
Weaknesses Found. Risks Reduced. Continuous scanning and penetration testing to identify and fix weaknesses before attackers find them.
Monitoring & Alerting
Threats Seen. Action Taken. Real-time SIEM monitoring and alert escalation that ensures issues are spotted fast and dealt with immediately.
vCISO & Cyber Strategy
Direction Set. Maturity Grown. Strategic leadership and expert guidance to strengthen governance, align risk, and build long-term cyber maturity.
AI & Process Automation Services
Automation & Workflow Intelligence
Repetition Removed. Productivity Unlocked.
Free your team from manual tasks with AI-driven process automation and RPA that runs 24/7.
Integration & System Connectivity
Systems Connected. Data Flowing.
Unify your tools so data moves automatically between Microsoft 365, finance, and CRM — no copy-paste required.
AI Enablement & Adoption
Confidence Built. Potential Realised.
Prepare your people and data for responsible AI use through Copilot readiness, training, and governance.
Analytics & Decision Intelligence
Insight Gained. Decisions Sharpened.
Use AI-powered dashboards and predictive analytics to reveal trends and guide smarter business decisions.
Low-Code & No-Code Development
Ideas Built. Innovation Scaled.
Empower teams to design custom apps and automations without coding — speeding innovation and cutting dev time.
AI-Powered Support & Virtual Assistance
Help Instant. Service Smarter.
Deploy intelligent copilots and chatbots that resolve routine requests and keep service flowing day or night.
Private AI Solutions
Intelligence Secured. Privacy Preserved.
Run secure, locally hosted AI models trained on your company data — combining innovation with full control.
Digital Transformation
Workflows Redesigned. Growth Re-engineered.
Modernise how your business operates with smart automation, integrated systems, and data-driven decision making.
Request Fast, Proactive IT Support Today
Dunedin IT provides fast, proactive support that keeps your business productive, so share your details and our team will help you get the assistance you need.