Knowledge Technology Support

Forward-thinking organisations allow their users to make decisions based on the Knowledge they derive from Information and Data in their IT Systems.

We enhance our clients beyond traditional IT Support Services with our Knowledge Services.

Dunedin IT is one of Scotland’s most trusted and experienced technology and connectivity providers providing end-to-end services.

Forward-thinking organisations allow their users to make decisions based on the Knowledge they derive from Information and Data in their IT Systems.

We enhance our clients beyond traditional IT Support Services with our Knowledge Services.

Dunedin IT is one of Scotland’s most trusted and experienced technology and connectivity providers providing end-to-end services.

Knowledge

Our knowledge services ensure your organisation can make informed actions based on information derived from data held within your IT systems.
 
  1. Tech Insights – Helps with building an IT vision 
  2. IT Strategy – Formalises that vision
  3. Digital Workshop – Helps your team to deliver it

Information

Information is the lifeblood of organisations, and when your team can’t access those resources, there is a decline in productivity.
 
The goal of our Information services is to ensure your organisation has the support mechanisms to keep your IT systems running.
 
 

Data

Using a range of Managed Services, we help organisations to connect, manage and protect their data.
 
Further, we can enhance your organisation’s data using manage services; the more meaningful and accessible the information will be.
 
  1. Manage – Cloud Applications & Hosting
  2. Connect – Connectivity & Communication
  3. Protect – Keep us safe and compliant

  • Katy Webster, Marketing Manager
    When we were looking to make significant changes to our connectivity to support our ticketing system, we spoke with a few companies who could help. Dunedin IT quickly stood out as the company we wanted to work with. The team is approachable and honest, and explained things to us clearly without relying on any jargon. It was evident that they not only understood and supported our goals, but they also wanted to find us the right solution at the right price. We’ve since expanded our working relationship with them, and we look forward to them being our IT partner for some time to come.
  • Colin Campbell, Director
    We’ve worked with Dunedin IT since early 2015 and highly recommend them. Thanks in part to their on-site presence at our office, the team have an in-depth understanding of our systems and requirements – which has meant, when we had to switch to working remotely, we experienced no downtime whatsoever. It was an impressively easy and efficient transition. When we move back to working from the office full time, we have every confidence they will ensure an equally smooth transition.
  • Emma Castle-Smith
    The faster and reliable internet connection means our staff are free to do what we do best: talk about the environment and wildlife on the reserve and help people connect to nature. Thanks to the WiFi throughout the reserve, we’re also seeing more visitors share their experiences with friends and family online, amplifying interest in the site and hopefully encouraging more people to feel connected to the environment.
    Emma Castle-Smith
    Scottish Wildlife Charity
  • Kevin Cairns
    We’ve worked with Dunedin IT on a support and project-basis for a few years, and have great trust in their expertise when it comes to digital transformation and IT services. When our staff made the switch to working remotely, it was imperative that our telephony systems were up and running right away. Despite this happening during the holiday season, the Dunedin IT team immediately jumped in and made sure we had access to a new cloud based system, with the level of security we needed, within a few weeks. As a result we now have a new telephony system that will serve us well, for both working in the office and remotely.
    Kevin Cairns
    Capital Credit Union
  • David Evans, Director
    As an independent Cyber Security business, we work with many clients of different sizes and sectors across the UK. Dunedin IT have been the IT support partner to a number of clients in Scotland and stand out in their diligence, competency and willingness to take advice and improve but ultimately their client-centred approach.  These are key attributes we like to see and value highly. A successful outcome for Cyber Essentials Basic or Plus for their clients is assured.

Want to see real-world examples of our client’s success stories brought about by our Tech Insights and IT Strategies?

Need a Technology Package to help solve your business technology needs?

Want to see how we are solving your sectors technology needs?

End-to-End Services

Technology & Connectivity Partner

About Us

Providing IT support services since 2009, we’re a team of 18 staff based in Edinburgh and Glasgow, supporting 150 organisations across Scotland, England and beyond the UK.

Our Vision

“A World in which organisations have secure and inspirational IT services that benefit people and society”

Our Locations

Edinburgh Office

Glasgow Office

Engineering Presence

  • North East England
  • London
  • Poland
Certifications & Partners
  • Microsoft Gold Partner
  • ISO27001 – Information Security Management
  • IS09001 – Quality Management Systems
  • Cyber Essentials
  • 3CX Partner
  • City Fibre Champion

Contact a member of the team today

0330 058 1701

Online Chat

sales@dunedinit.co.uk