Adam, Marketing Manager
“AI isn’t new to us – our team has been building and using it since 2022 to improve customer experience.
Now, we’re sharing what works, so businesses can adopt AI without the guesswork.
Embracing AI, automation, and low-code app development will soon become the default for every business – the smart ones are starting now.”
AI & Process Automation
Technology that connects, automates, and learns. Transforming the way organisations work, think, and grow.
Automation
Repetition Removed. Productivity Unlocked.
Enablement
Confidence Built. Potential Realised.
Analytics
Insight Gained. Decisions Sharpened.
Trusted by organisations to shape their automation and AI journey
New ways to work
Getting started with Dunedin IT’s AI & Process Automation services is straightforward.
In just a few steps, your organisation can move from manual processes and disconnected systems to an intelligent, integrated environment without disruption or data loss.
Start your automation journey today...
Connect with our specialists for a discovery session.
We’ll review your current processes, identify automation opportunities, and create a roadmap that fits your business goals.
AI & Automation Experts
Tailored recommendations from engineers experienced in Power Automate, Copilot, and RPA (Robotic Process Automation).
Smooth Transition
We integrate with your existing tools and data — ensuring new automations fit naturally into your daily operations.
Seamless AI Transition
We manage everything from system integrations and workflow design to testing and staff enablement.
Our proven onboarding process ensures smooth adoption, secure data handling, and measurable productivity gains.
Our tested onboarding process ensures no downtime, no data risk, and no surprises.
AI & Process Automation Services
Automation & Workflow Intelligence
Repetition Removed. Productivity Unlocked.
Free your team from manual tasks with AI-driven process automation and RPA that runs 24/7.
Integration & System Connectivity
Systems Connected. Data Flowing.
Unify your tools so data moves automatically between Microsoft 365, finance, and CRM — no copy-paste required.
AI Enablement & Adoption
Confidence Built. Potential Realised.
Prepare your people and data for responsible AI use through Copilot readiness, training, and governance.
Analytics & Decision Intelligence
Insight Gained. Decisions Sharpened.
Use AI-powered dashboards and predictive analytics to reveal trends and guide smarter business decisions.
Low-Code & No-Code Development
Ideas Built. Innovation Scaled.
Empower teams to design custom apps and automations without coding — speeding innovation and cutting dev time.
AI-Powered Support & Virtual Assistance
Help Instant. Service Smarter.
Deploy intelligent copilots and chatbots that resolve routine requests and keep service flowing day or night.
Private AI Solutions
Intelligence Secured. Privacy Preserved.
Run secure, locally hosted AI models trained on your company data — combining innovation with full control.
Digital Transformation
Workflows Redesigned. Growth Re-engineered.
Modernise how your business operates with smart automation, integrated systems, and data-driven decision making.
AI that never stops learning
Empower your business with technology that connects systems, automates workflows, and uncovers insight in real time.
We build intelligent processes that capturing knowledge, simplifying decisions, and helping your team work smarter every day.
Automation and AI continuously learn from your data to refine workflows, speed up routine tasks, and surface better answers over time.
From AI copilots to private AI environments, our approach turns everyday information into actionable insight, driving clarity, confidence, and control across your organisation.
Automation & Intelligent in Action
See how intelligent automation and AI tools can transform everyday business processes to save time and reducing errors.
Event: Get your Business AI Ready
Exploring how strong IT foundations pave the way for real-world AI adoption
Before you can harness AI, you need the right building blocks in place. Our event explored how the fundamentals of IT create the launchpad for automation, insight, and smarter working.
Frequently asked AI questions
Dunedin IT supports teams of all sizes, from startups to enterprises, with plans to meet different team needs.
Isn't AI just for big companies?
Not anymore. Modern AI and automation tools are now affordable and accessible for small businesses. We focus on practical, secure solutions that solve everyday problems — not experimental tech.
Will AI replace my staff?
No — it empowers them. AI handles repetitive, low-value work so your team can focus on clients, strategy, and growth. It's about enhancing people, not replacing them.
Will automation or AI disrupt my current systems?
Not at all. Our approach integrates with your existing tools, such as Microsoft 365, Teams, and SharePoint, so processes run seamlessly in the background without changing how you work.
Is my company's data safe when using AI?
Yes. We use secure, private AI hosted in trusted environments — including options to keep your data entirely within your own Microsoft 365 domain. Nothing is shared externally.
How soon will I see results?
Most automations deliver measurable benefits within weeks—saving hours of admin, reducing errors, and providing clearer visibility across your operations.
Accelerate Your Business with Dunedin IT
Dunedin IT helps organisations unlock the power of automation and AI to work smarter, faster, and with greater confidence.
Share your details below and our automation team will reach out to explore how intelligent technology can simplify processes, connect systems, and uncover new opportunities for growth.
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