Mobile Challenges for Modern Businesses

Managing mobiles for your business shouldn’t be a headache. Whether you need SIMs, handsets, roaming solutions, or secure mobile management, we’ve got you covered — with clarity, flexibility, and zero jargon.

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Rory, Comms Director

Mobile communication powers today’s workplace, but as an MSP, we turn that power into performance—simplifying complexity, optimising costs, and ensuring global productivity for your team

How Mobile Helps Your Organisation

Whether your team works across offices, homes, shops, or on the move, a reliable mobile solution keeps everyone connected and customers supported.

Dunedin IT provides business mobile services, IoT connectivity, and expert management that remove mobile headaches – and help your organisation stay agile, secure, and ready for anything.

Clear Communication

Better Service. Better Experience.

Poor mobile performance impacts customer interactions. We deliver reliable connectivity and tailored solutions that keep conversations professional and uninterrupted.

Consistent performance across all locations

Flexible plans that fit your business

A partner focused on your success

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Smarter Management

More Control. Less Chaos.

Managing mobile estates can be complex. Our tools and team simplify everything – from SIM activations to usage alerts – so you stay in control without the hassle.

Real-time visibility of all devices

Automated safeguards against overspend

Centralised management for growing teams

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Expert Support

Faster Help. Fewer Headaches.

Mobile issues waste time and frustrate teams. Dunedin IT provides real engineers, not scripts, delivering quick fixes and proactive advice whenever you need it.

Instant changes handled by experts

No call centres or telecom runarounds

Guidance on new features when useful

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Cost Control

Lower Bills. Smarter Spending.

Unpredictable mobile costs can hit budgets hard. We help you manage tariffs, data usage, and roaming with tools and advice that keep spending under control.

Predictable monthly costs with tailored plans

Real-time alerts to prevent overspend

Flexible options for growing teams

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Trusted by over 200 organisations

Mobile Services

1 Mobile Connectivity

Your business-ready mobile service with flexible tariffs, shared data pools, and roaming options. Designed for seamless communication across offices, remote teams, and on the move.

Benefits

Flexible SIM-only and handset plans tailored for business
Shared data pools and dynamic bolt-ons for cost control
Roaming and international add-ons for global travel

Afters

A mobile solution that scales with your workforce
Predictable costs with advanced usage controls
Integration with fixed-line systems for continuity

Aliases

Business mobile, SIM-only plans, corporate mobile tariffs

2 Mobile Data Management

Take control of your entire SIM estate with real-time management tools. Activate, monitor, and optimise usage reports.

Benefits

Real-time SIM activation, swaps, bars, and ceases
Overage protection, alerts, and auto bolt-ons
Private APNs and fixed IP for secure connectivity

Afters

Complete visibility and control over mobile usage
Reduced bill shock with automated safeguards
A scalable platform for managing thousands of SIMs

Aliases

SIM management, mobile estate control, Mobile Manager portal

3 Travel eSIM Solutions

Stay connected globally with flexible eSIM options for business travellers. Instant activation, multi-network access, and cost-effective roaming plans.

Benefits

eSIM technology for quick provisioning and zero physical SIMs
Multi-network roaming across UK, Europe, and worldwide
Flexible pay-per-zone tariffs to control costs abroad

Afters

Hassle-free connectivity for frequent travellers
Reduced roaming charges with smart tariff models
Secure and reliable service wherever you go

Aliases

Travel eSIM, roaming SIM, global connectivity SIM

4 Mobile Security

Protect your mobile estate with advanced security features and management tools. From private APNs to real-time monitoring, keep your data and devices safe.

Benefits

Private APNs and fixed IP for secure data transfer
IMEI locking and fraud prevention for SIM security
Real-time alerts and auto-bars to prevent misuse

Afters

Peace of mind with enterprise-grade mobile security
Compliance-ready solutions for regulated industries
Centralised control over all mobile endpoints

Aliases

Mobile security, secure SIM management, APN security

Related Services

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Voice

Make and take calls anywhere with Dunedin IT’s flexible voice systems.

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Mobile

Business mobile plans with strong coverage, support, and flexible device management options.

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Network & WiFi

Reliable Wi-Fi coverage across your premises with proactive support and monitoring.

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Internet

Dunedin IT delivers internet that’s fast, stable, and ready for business growth.

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IT Support

Fast, friendly, and reliable support whenever you need it, ensuring minimal downtime and maximum productivity.

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Mitgation & Response

Incidents Contained. Operations Restored. Rapid response, recovery, and continuity planning so you can act fast and minimise disruption when issues arise.

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Microsoft 365

We help over 200 organisations maximise the benefits of Microsoft 365, improving the tools that foster collaboration, communication, and growth.

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Certification & Compliance

Standards Met. Trust Earned. Achieve Cyber Essentials and align with recognised frameworks like IASME, GDPR, and ISO27001 to prove your resilience.

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Mobile Expertise Built Around Your Industry

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ACED

Architecture, Construction, Engineering & Design

Isometric large building being constructed — Type image caption here (optional)

Dunedin IT delivers modern voice and communication systems for architectural practices, structural engineers, design consultancies, contractors, and construction management firms across Scotland and the UK.

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We modernise often complex, multi-site communication setups — whether your team is in the studio, office trailers, site cabins, or working remotely.

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From 3CX cloud platforms to Teams Calling, we ensure your calls are clear, your teams stay connected, and your clients always reach the right person.

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What we support for ACED

Call routing and menus that reflect project teams and site schedules
Seamless communication between studios, offices, and construction sites
Smart forwarding rules so clients and contractors never hit dead-ends
Paging, tannoy, and door entry systems for workshops and fabrication spaces
Microsoft Teams Calling for hybrid design teams
Resilient telephony even on rural or temporary sites

HEART

Heritage, Entertainment, Arts, Recreation & Tourism

We help visitor attractions, museums, theatres, and event venues deliver exceptional customer service through reliable call handling, advanced menus, and seamless routing across ticketing, retail, security, and guest services.

What we support for HEART

Call queues tailored for visitor enquiries and event bookings
Multi-location routing for ticket desks, shops, and box offices
Paging and tannoy systems for crowd management
Out-of-hours and seasonal call automation
Teams Calling for dispersed customer service staff
High-availability phone systems during peak seasons

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TRUST

Charities, Community & Third Sector

Charities often run lean teams. We provide simple, affordable cloud voice solutions that help staff stay connected across offices, home working, and outreach locations — without the complexity of big telecom systems.

What we support for TRUST

Easy-to-use phone systems for volunteers and hybrid teams
Simple routing for helplines and support services
Low-cost cloud hosting with predictable billing
Mobile apps for staff working in community settings
Number porting with minimal disruption
Teams Calling for collaboration across partner organisations

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FIRM

Finance, Insurance, Regulation & Management

We deliver secure, compliant, enterprise-grade voice systems for financial services firms, legal practices, and regulatory organisations. Compliance recording, high availability, and controlled routing come as standard.

What we support for FIRM

Call recording for compliance, audits, and QA
Secure hosting with encryption and failover
Advanced routing for departments and case teams
Teams Calling for hybrid working across offices
VIP call handling and priority routing
Disaster recovery plans for critical communication

TECH

Technology, Innovation & Digital

Tech companies rely on flexible communication across distributed teams. We integrate Teams, mobiles, softphones, and desk phones into one unified platform — built for speed, agility, and growth.

What we support for TECH

Unified communication across remote-first teams
Fast setup for contractors, freelancers, and project pods
Device flexibility: softphones, mobiles, headsets, desk phones
Multi-number routing for departments and products
Integration with CRM and helpdesk systems
Global call plans for international collaboration

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TECH

Fuel, Light, Operations & Waste

From depots and warehouses to remote operational sites, we support organisations with rugged, resilient voice systems — including paging, factory-floor speakers, and reliable telephony in challenging environments.

What we support for FLOW

Paging, tannoy, and factory-floor voice integration
Rugged devices for field engineers and drivers
Clear communication across noisy or hazardous sites
On-premise phone systems for low-connectivity locations
Call plans tailored for shift-based teams
Routing that reflects operational workflows (AM/PM/shift patterns)

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HEAL

Health, Education & Life Sciences

We deliver secure and dependable voice systems for clinics, private practices, schools, labs, and research facilities — where clarity, privacy, and reliability are essential.

What we support for HEAL

Secure routing for reception, triage, and front desk
Encrypted call traffic and protected data pathways
Paging and door entry for controlled environments
Teams Calling for staff working across campuses
Call recording for training and quality assurance
Simple device setups for non-technical staff

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STYLE

Retail, Lifestyle & Consumer Goods

We support stores, customer service teams, warehouses, and e-commerce operations with reliable, flexible cloud phone systems that ensure customers never hit a dead end.

What we support for STYLE

Call queues for busy retail environments
Routing between stores, HQ, warehouses, and support teams
Paging systems for shop floors and stockrooms
Mobile apps for managers on the move
After-hours messages and seasonal routing
Integration with contact centre analytics

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See what our clients say

Trusted by businesses who value reliability, partnership, and results.

"Dunedin IT quickly stood out as the company we wanted to work with. The team is approachable and honest, and explained things to us clearly without relying on any jargon.”

Tara

Perth Racecourse

"Dunedin IT showed a genuine understanding of our business and supported us through major growth and infrastructure changes. Their approach was professional, efficient and customer-focused throughout."

Lynette

Optimised Environments

"The faster and reliable internet connection means our staff are free to do what we do best: talk about the environment and wildlife on the reserve and help people connect to nature."

Lynn

Scottish Wildlife Trust

"Wanted to say from my side many thanks for your help and guidance over the years, it has been great working with all of you."

Jessica

TCT Sustainable

"It’s a rarity to have a service provider partner who genuinely cares for your organisation. They want us to be the best, they want us to succeed, and they’re invested in us. That’s a really special thing"

Matt

The Alnwick Garden

“Dunedin IT gave us a clear, business-aligned review and expertly delivered our consolidation and virtualisation project. Competent, approachable and competitive — highly recommended.”

Richard

Capital Credit Union

Case Study: Bamburgh Castle

Securing Growth through Partnership

With a host of big-screen appearances to its name, most recently appearing in the latest Indiana Jones movie, Bamburgh Castle is used to being in the spotlight.

Having recently delivered an IT and Communications solution to the estates management office for Bamburgh Castle, we were tasked with bringing the Castle itself up to date with its connectivity. With a beautiful but challenging location, Dunedin IT has been working closely with our client to deliver and support the new technologies that will be instrumental in developing their business.

Behind the Scenes: How Your Voice System Really Works

A quick look at the tools, hosting, and support behind Dunedin IT’s business phone service. These are the systems that keep your calls clear, reliable, and frustration-free — without the pain of dealing with big telecom providers.

Hosting & Licences

Your phone system runs on secure, business-grade hosting — private cloud, shared cloud, or on-premise. We take care of licensing and maintenance.

Private & Essential Cloud Platforms

Flexible hosting that fits your organisation, not the other way around.

Contacting Us

Phone, email, Teams chat, online portal — whatever works for you.
No long waits. No scripts. No bouncing between departments.

Human Support

Fast answers, clear updates, and people who know your setup.

Call Routing & Automation

Our team handles all call flows, menus, queues, and routing rules for you — no need to learn complicated telecom setups.

Intelligent Call Handling

Fewer missed calls, faster answers, and a smoother experience for customers.

Bill Management

Clear, simple voice billing without hidden extras. One place to view charges, numbers, call plans, and usage — with proactive checks for unusual costs.