A lot of SMEs have one IT person doing everything. They’re juggling support, projects, vendor calls, new systems, security… and they’re often doing it alone.

We work alongside them in a way that actually helps:

• Someone to lean on for tricky issues
• Backup when they’re off
• Help with proposals and planning
• Sounding board so they’re not making decisions in a vacuum.
  

There’s no ego and no turf wars. They stay in control, and we quietly make their life easier. Most internal IT staff see us as long-term support, not a short-term supplier.

• Holiday, sickness and overflow cover
• Escalation for tougher technical problems
• Help with proposals, planning and presentations
• Someone to talk things through with — not just log tickets
• Long-term partnership, not transactional support

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