What training and workshops do you provide?
Since each client has their own unique way of using technology, there’s no one-size-fits-all training programme. Instead, we offer flexible and tailored training options, especially during onboarding or when you start using a new service. This might include personalised sessions, a library of guides specific to your needs, or even a managed training platform you can subscribe to if you prefer a more structured approach. One of our popular options is Digital Workshops- quick, practical sessions designed to help your team use the tools with confidence and ease.
- Pillar
- Support
- Service
- Strategy
- Topics
- Technology StrategyLearning-Trainingitsupport
Training is handled based on what will make your organisation successful — not a fixed syllabus.
What you can expect
- Onboarding training (new clients): getting your team comfortable with how support works, the key tools you use day to day, and the “how we do things” basics that reduce friction.
- Service rollout training (new services): when you add something new (e.g., security changes, Microsoft 365 improvements, remote working tools), we’ll help users adopt it properly so it sticks.
- Client-specific resources: we can build a small materials library that’s personal to your organisation — guides, short videos, “how-to” notes, and FAQs aligned to your processes and setup.
- Managed training platform (optional subscription): if you want structured learning that’s kept up to date, we can provide access to a professional training platform, curated by us, with content maintained by specialist providers.
Digital Workshops (practical sessions)
Digital Workshops are short, interactive sessions (often 30–60 minutes, usually on Microsoft Teams) focused on real-world use. Popular topics include:
- Microsoft Teams and meetings that run well
- SharePoint/OneDrive and sensible file habits
- Cyber awareness and phishing spotting
- Remote/hybrid working best practices
- Intro to AI and automation in plain English
The aim is tool adoption and confidence. If training, guidance, or resources will help your team get more value from the technology, we’ll shape the right approach around your organisation.
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Our Locations
Edinburgh . Glasgow . Northumberland . Sussex