How can organisations measure Copilot adoption and ROI?

Rolling out Copilot effectively and proving its value early is key to adoption.

1. Start with a Phased Rollout

• Identify Champions: Begin with managers, team leaders, and tech-savvy employees who can demonstrate quick wins.
• Focus on Core Apps: Word, Outlook, and Teams deliver immediate benefits (drafting emails, summarising meetings, creating agendas).
• Provide Training: Share simple prompt examples and best practices.
• Communicate Benefits: Highlight time savings and reduced admin work to encourage adoption.

2. Measure Early Success

• Usage Analytics: Use Microsoft Admin Centre to track who’s using Copilot and how often.
• Task Efficiency: Compare time spent on emails, meeting notes, and document creation before and after Copilot.
• Employee Feedback: Ask early adopters how Copilot has changed their workflow—look for comments like “I saved an hour on reporting.”
• Quick Wins: Share success stories internally to build momentum.

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