Navigating from 2023 to 2024:

Insights and Aspirations of Our Team

As the year 2023 comes to an end, we at Dunedin IT want to take a moment to reflect on our achievements, challenges, and goals. We are proud of our team of talented and passionate engineers, managers, and marketers who work hard to deliver innovative and reliable IT solutions to our clients. In this blog post, we will share some of the insights and aspirations of our team members, who come from diverse backgrounds and locations. You will learn about:

🌎 Collaborating across different countries and cultures
💻 Keeping up with the latest technologies and trends
🚀 Tackling complex projects and problems
🎓 Learning and growing professionally and personally
🎉 Celebrate their successes and have fun

We hope you have fun discovering the stories of our team members, both new and familiar faces.

Rajkaran, Engineer

Mumbai – 2023

“I may be fresh on the scene, but I’ve already learned so much from the Dunedin IT team! Danish has been a fantastic guide in the world of domains and networking.”

Neil, CX Manager

Edinburgh – 2022

“Watching the engineers grow professionally and personally has impressed me. We’ve taken on a number of apprentices who contribute to a brilliant team, which we feel will get us to where we want to be.”

Pawel, Senior Engineer

Edinburgh – 2016

“This year I’ve been visiting a number of client sites on a weekly basis. It’s allowed me forge closer relationships and feel like part of their team.”

Greg, Senior Engineer

Poland – 2012

“I complete a lot of background work in Dunedin IT to keep all of our customers safe and secure. The addition of Rory P and Shams in the systems team has been a big step forward, allowing me to focus on cyber security and complex projects.”

Stuart, Senior Engineer

Northumberland – 2017

“I was incredibly proud of the project we delivered to Lilidorei in 2023. Dunedin IT has delivered the technology to power this incredible project, where the aim is to provide accessible play to all children and a chance for their imaginations to run wild.”

📺 Watch now on Channel 4


Adam, Marketing Manager

Sussex – 2018

“We held a number of customer-focused events to provide insight on Cyber Security and Cloud Storage.

They were a great success, generating lots of useful insight for everyone involved. And we’re planning on continuing these for the new year.”


“As the new Helpdesk Manager at Dunedin IT, I’ve been here for just three months. The recent restructuring has brought about positive changes, and I’m excited to be part of this transformation. Working alongside Andy and Neil, we’ve continued the long-standing practice of recording helpdesk performance statistics, enabling us to make data-driven decisions. Already, it’s been rewarding to see the staff progress through the structure we have here at Dunedin IT.”

Stuart, Helpdesk Manager

Edinburgh – 2023

Puneet, Engineer

Mumbai – 2022

“With the Helpdesk already integrated with our very own AI, I’m looking forward to finding more ways to use data-driven decisions for an effective helpdesk service.”

Callum, Engineer

Sussex – 2022

“I’m looking forward to the Christmas party in December! As a team member based down south we use technology to work closely with colleagues but I’m looking forward to some face to face.”

Danish, Engineer

Mumbai – 2022

“Advancing my skills on Networking and in my personal time, I am learning to cook a new meal each week!”

Rory, Engineer

Edinburgh- 2022

“I will be doing my SCQF Level 8 Cybersecurity course next year, alongside more automation with a zero-touch theme.”

Daniel, Engineer

Northumberland – 2023

“I’m finding virtually every business is at some point harnessing the power of AI. For example many spreadsheet issues are now resolved using a quick enquiry to ChatGPT.”

Marta, Op. Delivery Manager

Edinburgh – 2018

“Increasing adoption of Teams as a collaboration tool has seen us improve communication and co-operation throughout Team. We’re excited to see what the new Microsoft Planner brings in 2024.”

Malcolm, Engineer

Edinburgh – 2023

“As a recent addition to the Dunedin IT team, I’ve been here for just six months. However, the wealth of knowledge I’ve gained in this short time is immense. I’m excited about what the future holds as I continue to grow and learn in this dynamic field.”

Andy, SDM

Edinburgh – 2017

“Being the Service Delivery Manager at Dunedin IT, I’ve had a front-row seat to the recent management restructuring. It’s only been a short while, but I can already see the promise it holds for our future operations and service delivery.”

Bailey, Engineer

Edinburgh – 2022

“As an Apprentice Engineer at Dunedin IT, I’ve successfully completed my first level and am now progressing towards the completion of my two-year journey. It’s been a mix of learning, growth, and hands-on experience, and I’m enthusiastic about the road ahead.”

We hope you found this blog post interesting and inspiring. We are grateful for our team members who make Dunedin IT a great place to work and grow. We are also thankful for our clients who trust us with their IT needs and challenges. As we look forward to 2024, we are excited to continue our journey of innovation, excellence, and collaboration. We would love to hear from you and explore how we can work together to create a better future. Thank you for your interest and support.

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