As 2022 draws to a close, now is a fantastic time to look ahead and speculate how technology will impact our workplaces in 2023.
A number of microeconomic and macroeconomic factors impacted businesses across the UK and Ireland in 2022. As technology innovation continues into 2023, this will play a crucial role in shaping the industry.
So without further ado, here are the top five technology trends for 2023.
Over the past five years, artificial intelligence (AI) and machine learning (ML) have become buzzwords. In 2023, there will be widespread use of AI as a result of several major developments that have occurred at the tail end of 2022.
Some of these major developments included the release of OpenAI’s ChatGPT, DALL·E 2 and Stability AI’s release of Stable Diffusion and Dream Studio. In these applications, the greatest innovation was the creation of generative AI, which produces a natural language output. Next, OpenAI released GPT-3, which allows easy API calls using their AI models. As a result of this release, companies such as GitHub, Microsoft, and Adobe have developed applications with AI functionality.
GitHub Copilot uses the OpenAI Codex to suggest code and write functions in real-time, saving programmers hundreds of hours. With Microsoft Designer, users can input natural language prompts and the software will turn them into professionally designed graphics.
A major spike in the use of AI in a variety of applications will be seen in 2023 as more companies move into the AI space and the API becomes generally available. Ultimately, this will save time for employees and allow for faster innovation across all industries.
OpenAI’s GPT-3 (Generative Pretrained Transformer 3) is a state-of-the-art AI model for language processing.
Well instead of myself explaining this to you, lets just ask ChatGPT:
“As a large language model trained by OpenAI, I am not capable of performing physical actions or tasks. I am designed to generate human-like text based on the input that I receive, and to provide information and answers to questions to the best of my ability. My knowledge is based on the data that I have been trained on, and I am not able to browse the internet or access information that is not included in my training data. I am also not able to provide personal opinions or make subjective judgments, as I am a machine learning model and do not have personal beliefs or opinions. My purpose is to assist users by providing accurate and helpful information, based on the input that I receive.”
ChatGPT (8th December 2022)
Climate change is one of the greatest threats facing the world today, and businesses have a key role to play in reducing emissions to meet COP27 and Paris Agreement goals.
A majority of medium- and large-sized businesses have set themselves Environment, Sustainability, and Governance (ESG) goals. Consumers are now factoring sustainability into their purchases, which is not only the right thing to do, but can also provide a competitive advantage.
Microsoft and Google are among the many large companies making great efforts to make their technologies green, and this trend will undoubtedly continue into 2023. By 2030, Microsoft wants to be 100% powered by renewable energy and zero waste. Through the use of Microsoft Azure, businesses can reduce their carbon emissions while also increasing their efficiency.
Earlier this year, Microsoft announced the Microsoft Cloud for Sustainability, which records, reports, and reduces a company’s environmental footprint. As this technology matures, it will become an important asset for businesses to meet their ESG goals in 2023.
It is estimated that businesses and employees waste hundreds of hours a year completing repetitive tasks, which may be automated by 2023.
Until recently, robotic process automation (RPA) was only available to large enterprises with deep pockets and large development teams. The low-code capabilities of automation platforms like Microsoft’s Power Automate, however, allow businesses to automate processes without lengthy development time.
It is true these new technologies do require experience and expertise, but they can be implemented by a trusted third-party provider for a significantly lower cost than custom development. It is possible to automate everything from simple expense management to tracking and storing regulatory compliance data.
Microsoft and other providers of RPA platforms aim to save businesses time and money, and this will become a reality in 2023.
Over the past three years, most companies have gone through a phase of rapid digital transformation. Organisations have implemented foundational solutions such as Microsoft Teams along with various SaaS applications to improve communication, collaboration, and productivity.
These solutions are typically implemented reactively rather than proactively and may be underutilized. With a recession looming, many companies consolidate their SaaS subscriptions to reduce operating costs and seek to keep only solutions with a clear ROI. Fortunately, Microsoft has spent the last few years packing more features into Microsoft 365 subscriptions. With proper education and training, many companies can consolidate most of his SaaS applications into one Microsoft 365 license.
Similarly, over the past five years, many companies have migrated their workloads and servers to the cloud. Whilst this move has many benefits for businesses, if these services are not monitored and optimised, it can negate the cost benefits. In 2023, more businesses will invest in optimizing their cloud spend to increase profitability and future-proof their operations.
Beyond supporting your Cloud Applications like Office 365, and Google Workspace on a day-to-day basis, we’re increasingly engaging with clients regarding how to get the most out of them.
Within these eco-systems are many Apps that can be integrated and scripted to provide a richer experience.
As the adoption of cloud applications becomes commonplace, the next advancement will be joining these different eco-systems together.
2022 saw several high-profile cyberattacks that devastated businesses and their customers. These attacks included a ransomware attack against KP Snacks, causing supply chain problems for three months, and an account compromise attack against blockchain network Ronin that stole $600 million worth of digital assets. .
The cybersecurity threat landscape is constantly evolving, making it difficult for organisations to keep up. For this reason, in 2023 we will switch from static defenses to dynamic defenses. New security solutions are on the market that use behavior-based detection and response that can stop zero-day exploits on endpoints, cloud services, IoT devices, and networks.
This trend goes hand in hand with the widespread adoption of artificial intelligence. These solutions currently use machine learning and these models will become more effective over time.
Dunedin IT believes 2023 will be an exciting year for technology. As a result, your business can grow significantly. However, it can be difficult for organisations to know which technologies are worth investing in, and ensuring implementation is effective to truly leverage the benefits.
That’s where we come in. We can provide everything from consultancy to implementation, to ongoing support with a variety of cutting-edge technologies. If you want to find out more, contact us today.
