Jamie, Director
"When Microsoft released Copilot in 2023, it was hard for most businesses to justify the additional cost. The potential was clear, but the return on investment often relied on significant configuration and training.
In 2025, Microsoft added new features. Value became easier to realise with far less effort, especially within everyday Microsoft 365 apps like Outlook, Teams and Word. Later that year, Microsoft introduced a lower-priced version, making Copilot accessible to many more organisations.
Looking ahead, 2026 feels like a turning point for SMEs. The most innovative businesses will concentrate on their data rather than the tool itself — integrating core systems and information into the Microsoft 365 ecosystem to maximise Copilot's effectiveness."
Microsoft 365 Copilot (Enterprise)
Adds advanced data protection, IT admin controls, workflow automation, and integration with enterprise systems. Designed for compliance and organisational scale.
A strategic operational platform that automates processes end-to-end and enforces company standards.
Benefits
- Automation at organisational scale
- Improved governance and reporting
- Unlocks serious cost efficiencies
Afters
- Connects teams and departments
- Transforms business knowledge into action
- Suited for scale, compliance, and complexity
Microsoft 365 Copilot Business
Connects Copilot to emails, Teams, meetings, files, and calendars securely. Provides real context for drafting, decision-making, and productivity gains.
Your digital assistant that understands your business and works across Word, Outlook, Teams, Excel, and PowerPoint.
Benefits
- Major daily productivity boost
- Meeting notes and actions auto-done
- Drafts documents using real info
Afters
- Speeds up communication and decisions
- Improves leadership effectiveness
- First version that moves the needle for SMEs
Microsoft 365 Copilot Chat
Built-in AI chat inside Microsoft 365 that answers questions, summarises text, and drafts content. Does not access company data. Ideal for experimenting safely.
A built-in AI chat tool inside Microsoft 365 that helps answer questions, summarise text, and draft content quickly.
Benefits
- Saves time writing emails and structuring ideas
- Summarises text instantly
- No risk to company data
Afters
- Low-cost, low-risk way to try Copilot
- Improved productivity for small tasks
- Safe experimentation without setup
Copilot for Microsoft 365: Your Questions Answered
You’ve made an additional investment in the Microsoft 365 family—now it’s time to ensure your business gets the best possible return.
This FAQ answers the most common questions about Microsoft 365 Copilot, from how it drives productivity and safeguards your data to practical steps for adoption and measuring success.
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